I bought a Genius product seven days ago. How do I solve this? How to check the Genius App version and updates? One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Smart Genius App allows you to change the App language display, though the default language is selected based on your installation choice.
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Genius Traveler X Basic Wireless Optical TRAVELER X B&H
My mouse has a left button problem – when I click once, sometimes it clicks twice. Unfortunately, we do not offer global warranty on our products. But if the problem is the same after changing on different laptop, the product is broken.
It is brand new, I bought it from Amazon, how do I get a replacement? During the firmware update progress, keep the device plugged in and do not turn off the computer.
Smart Genius App allows you to change the App language display, though the default language is selected based on your installation choice. The mouse is not detected.
You can log in into your Amazon account and generate a Amazon return label. What is your global warranty on your products? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. The mouse is 2. How do I solve this mluse The icon means that there is a new firmware release for your device.
genius traveler 6000 wireless mouse
If yes, move the AP router farther away from receiver, wirelses also move the mouse closer to receiver. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. You can also try it on a different laptop or another Genius traveler 6000 wireless mouse port to exclude the battery low problem.
GENIUS TRAVELER 6000 WIRELESS MOUSE – BLACK
We strongly recommend you keep your device firmware up-to-date, so you can enjoy a better device. Tried to change batteries, even downloaded drivers from your website, but nothing changes.
The mouse cursor sometimes lags or stops for a few seconds, if Fenius move it away from my WiFi it becomes normal. And also test on different laptops. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. How do I solve this? But if it is not a wireless mouse, the mouse is broken. Sometimes when Genius traveler 6000 wireless mouse turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?
genkus My laptop cannot detect the product and the cursor is not moving in Windows 7, why? The update enhances the genius traveler 6000 wireless mouse function or fixes some issues of the device. Can you send me the driver? If you have any other questions, contact customer support for assistance.
You are recommended to keep this App up-to-date so you can enjoy better service from us. If you cannot find the driver on our website that is higher than your OS, that means genius traveler 6000 wireless mouse is no driver compatible with genius traveler 6000 wireless mouse O.
Feedback We appreciate travelrr feedback for your Genius product user experience webmaster geniusnet. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
The mouse sensor data read performance will be impacted. Is there anything I can do? Check if your device is a plug-n-play device or not.